Huntington National Bank Omnichannel (Omni) Data Analyst in Columbus, Ohio
We are transforming the way we do business by changing how we think about the different types of Customer Journeys. Omnichannel will provide a consistent experience for our customers, regardless of how they chose to do business with us (online banking, branch locations, ATM's, phone support). The goal of Omnichannel is to align our people, processes, products & services, and technology across our enterprise to deliver new modern capabilities in an Agile and Iterative way.
We are in the beginning stages of building this newly defined Omnichannel program with cross functional team members. This team will lay the foundation for what the Customer Journeys are and how we will deliver exceptional, streamlined experiences for each one. If you are a pioneer at heart who enjoys data driven decisions that takes our customers' feedback and intertwines creativity to define what the solutions should be, we want to hear more.
Responsible for retrieving, analyzing and presenting data and analysis to all levels of management
Will serve as the primary Data &Analytics resource for this new project that is customer, not product, focused
Access data from across Huntington's many products and services in order to provide a holistic view of customers
Partner with Omnichannel director to drive Omni Strategy leveraging analytical insight
Minimum of 5 years in financial services
Minimum of 3 years of SQL or SAS coding experience
Excellent communication skills
Strong familiarity with the financial and digital industry
Extensive experience with working with partners of all levels
Familiarity with different data environments
Ability to work and multitask independently with little guidance
Embraces change on a daily basis
Creative Problem Solver
High level of analytical and business curiosity - finding the reason behind what the data is saying
Strong interest in learning about online data and tools -- with a continual education focus
Effective and persuasive presentations (verbal and written) for project teams and business leaders
Microsoft Office suite with very strong Excel, PowerPoint skills
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.
Huntington does not accept solicitation from Third Party Recruiters for any position.